Important! 

This information document, reserved for health care institutions, explains in detail the steps a citizen must take to open his or her Clic Health account, as well as the different sections of the account that are accessible to him or her. 

A health care institution cannot open an account for citizens or have access to the information entered in it. 

TABLE OF CONTENTS

Creating a Clic Health account (for citizens only)

  1. The Clic Health account is easily accessible. On the www.clicsante.ca portal, the citizen will find in the navigation bar a quick access to register or connect to his account.
  2. They will automatically be directed to the Clic Santé account home page: 

There are two ways for citizens to open a Clic Health account. Let's take a closer look at these two possibilities.

Create an account with a health insurance number (3 steps)

Step #1

  1. The citizen selects Create an account.
  2. He enters :
    • his first name
    • his last name
    • his health insurance number
  3. Then, he clicks on next.


Step #2

  1. The citizen completes:
    • his email
    • his cell phone number
  2. This information will be the citizen's identifier the next time he/she logs in.
  3. He enters a password and confirms it. When entering the password, a display will show the different characteristics that the password must have.
  4. Then he/she presses the next button.


Step #3

  1. The citizen validates his account.
  2. A unique 6-digit validation code will be sent by email or cell phone
  3. He enters this code, then clicks on Validate.

Congratulations!

The account has been successfully created.

The citizen can make a new appointment while logged in and enjoy the benefits of the account.

Creating an account without a health insurance number (4 steps)

Step #1

  1. The citizen selects Create an account.
  2. He enters :
    • his first name
    • his last name
    • and check I do not have a health insurance number.

Then, click on Next.


Step #2

The citizen fills in the various fields requested: 

  1. Genre
  2. Date of birth
  3. Mother's first name
  4. Mother's last name
  5. Father's first name
  6. Father's last name

Then, click on Next.


Step #3

  1. The citizen completes:
    • his email
    • his cell phone number
  2. This information will be the citizen's identifier the next time he/she logs in.
  3. He enters a password and confirms it. When entering the password, a display will show the different characteristics that the password must have.
  4. Then he/she presses the next button.


Step #3

  1. The citizen validates his account.
  2. A unique 6-digit validation code will be sent by email or cell phone
  3. He enters this code, then clicks on Validate.

Congratulations!

The account has been successfully created.

The citizen can make a new appointment while logged in and enjoy the benefits of the account.


 

Trimoz Technologies – Tous droits réservés