Appointment Search and Management

Global research
You can now use the global search to search for or add a new appointment for a citizen through the follow-up menu.    TABLE OF CONTENTS 1. Important in...
Tue, 23 Aug, 2022 at 11:42 AM
Mark a user present
To mark a user present, locate the user in your appointment list: Click in the checkbox to select the appointment. The batch actions window will appear ...
Tue, 23 Aug, 2022 at 10:49 AM
Cancel one or more appointments
To cancel an appointment, locate the user in your appointment list : Click in the checkbox to select the appointment. The batch actions window will appe...
Tue, 23 Aug, 2022 at 10:58 AM
Mark a user absent
To mark a user absent, locate the user in your appointment list: Click in the checkbox(es) to select the appointment. The batch actions window will appe...
Tue, 23 Aug, 2022 at 10:51 AM
Management of not eligible users
The non-eligible user management feature allows your organization to efficiently handle situations where a user does not meet the criteria required fo...
Tue, 27 Jan, 2026 at 12:17 PM
Consult the list of appointments
Consult the list of appointments of the day In the Tracking Menu, select the "all appointments (without cancellations) " from the drop-down men...
Tue, 23 Aug, 2022 at 10:34 AM
Filter displayed appointments
Filter displayed appointments If the search parameters are not open, click on the funnel icon to open them.  You can filter the appointment list by: Da...
Tue, 23 Aug, 2022 at 10:37 AM
Find an appointment
Advanced search Select the All appointments (with cancellations) report from the drop-down menu. This way, if the appointment has been cancelled, it will...
Tue, 23 Aug, 2022 at 10:40 AM
Edit an Appointment via the Follow-up menu
The Edit the appointment feature allows your facility to easily update information for a scheduled or past appointment. It helps you correct incorrect ...
Tue, 27 Jan, 2026 at 1:50 PM
Add a new appointment for a user
It is possible to book a new appointment for a user from a previously booked appointment. Add a new appointment for a user Identify the user for whom y...
Tue, 23 Aug, 2022 at 11:05 AM