General

Request for access to the Technical Support
To apply for a Pilot access or a Batch access, it is essential to provide certain information. Here is the required information. Required information R...
Tue, 23 Aug, 2022 at 1:43 PM
Find your application number
To contact technical support, it is essential to know your application number. Here is how to find your application number. Find your application number ...
Tue, 23 Aug, 2022 at 1:34 PM
Take a screenshot
If an anomaly occurs in your Clic Health planner, a technical support agent will ask you to take a screenshot in order to analyze the problem. Here are the ...
Fri, 5 Jul, 2024 at 8:51 AM
A technical problem?
Screenshot of a technical problem If you have an error message (in red) that occurs in the application and prevents you from continuing to work, we recomm...
Thu, 18 May, 2023 at 1:38 PM
Empty browser cache in Windows
Google Chrome To clear the cache via this browser, we invite you to consult this tutorial. FireFox To clear the cache via this browser, we invite...
Fri, 5 Jul, 2024 at 8:59 AM
Empty browser cache on MacOS
Safari To clear the cache via this browser, we invite you to consult this tutorial.   Trimoz Technologies – Tous droits réservés
Fri, 5 Jul, 2024 at 8:55 AM
Access, network or local issues?
When an issue arises, make sure you have: Tried to clear your browser's cache (if necessary, see our articles on clearing your cache on Windows an...
Fri, 5 Jul, 2024 at 9:19 AM
Clic Health is no longer available
Important information The download link for the appointment list is only valid for 3 hours. After this time, you will have to contact the ...
Fri, 5 Jul, 2024 at 3:05 PM
Known limitations
The attached table explains some of the known limitations in ClicSanté's planner.   The application is slow when I consult the "Appointmen...
Fri, 5 Jul, 2024 at 3:09 PM